Preferred Dealer Program

Preferred Dealer Program

Do you have a shop that works on Harley‑Davidson® motorcycles and you need genuine parts? We are your partner.

We can save you time and money in one simple step

Click Here To Place Your First Order

We only sell parts in our territories (DAT) and open points. We only sell parts in non‑stocking quantities. Please call us to find out if you qualify.

Call us at 236-304-7004 to get started

Why Choose Barnes Harley‑Davidson®?

Personalized Discounts

Click here or call us for your personalized discount.

CONTACT US

Ordering

When you are ready to place your order, call 236-304-7004 to be put in touch with our Preferred Dealer Program sales team, or email your order request to wholesaleparts@barneshd.com. We have a single point of contact for you, so you don't have to talk to 5 different people to get your order placed. By using the above contact methods, you are assured the best and most timely service.

Order Quantities

As a part of our dealer agreement with Harley-Davidson Canada, we are not allowed to sell anyone or any shop "stocking quantities". Please respect that we are limited in the amounts of parts we can sell you to the "current jobs" you are working on. For example, we cannot sell you three cases of oil so that you can display it at your shops counter. We can sell you three cases of oil because you are servicing three bikes at the same time, etc.

Order Pickup

We value your time, and in each Barnes Harley-Davidson® location we have designated a Preferred Dealer Program pickup location where you can come and inspect that your order is complete and take it away without having to stand in a line-up. We will have your order ready to pick up in your Barnes Harley-Davidson® location of choice. When you place your order please let us know which location you will be picking up from.

Order Shipping

If you would like your order shipped to you, we can arrange this. Please let us know when you place your order. Shipping rates apply and will be added to your invoice.

Added Perks

We value your business and understand you need every edge to make your business succeed. From time to time we will invite you to our rooftops and give you special VIP access to our over stock, our take off parts, collections, and we may even do a "shop appreciation day" or two every year where we invite you in for some food and drinks and some early previews of new products from Harley-Davidson® and other suppliers. Watch your email inbox for these exclusives just for our Preferred Dealer Program parts customers.

Click Here To Place Your First Order

Frequently Asked Questions

  1. What is the return policy and procedure?

    • We try our best to deliver the correct part and to keep it in excellent condition. If mistakes happen, you can inform us and we'll do everything we can to help.
    • If the part you receive is damaged or incorrect, you can return it within 10 days after receiving it. Report damage within 24 hours; wrong items within 2‑3 business days.
    • If you simply don't want the product and wish to return it, there will be a 25% restocking fee plus shipping. Returns after 30 days may have up to a 50% fee.
    • The returned product must not be damaged (unless received damaged) and must be complete. If the product was installed, see sections 6 and 7.

  2. When should I expect credit for my return?

    • Processing time varies depending on inspections and manufacturer approval. Expect about 30 calendar days for processing; after approval it may take 2–7 days to credit.
    • Restocking fees up to 25% may apply for returns not due to our error.

  3. Return Procedures:

    • Obtain a Return Merchandise Authorization (RMA) number by calling 236‑304‑7004 for instructions.
    • Once we receive the part back and approve it, we'll process and issue your refund.
    • Some items may carry a surcharge depending on the manufacturer.

  4. What type of warranty policy is there?

    • Barnes Harley‑Davidson® offers a limited 90‑day warranty on parts, effective from receipt. Warranty covers replacement parts (exchange basis) or refund if replacement unavailable. Sales invoice required.

  5. The warranty will not cover the following:

    • Any amount exceeding the original sale (labor, rental, emotional distress, etc.)
    • Damage/failure due to abuse, misuse, improper repair, installation, alteration or modification.
    • Freight, removal costs, normal wear and consequential damages.
    • Lost/stolen packages mailed back by the customer.

  6. What types of items are non-returnable?

    • Electrical parts only if unsealed; installed, painted or modified items can't be returned (unless defective).
    • Parts in the customer's possession for more than 10 days.